SAP Knowledge Base Article - Preview

2188298 - How to identify the error message "Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)" when attempting to logon

Symptom

  • How to identify the error message "Enterprise authentication could not log you on. Please make sure your logon information is correct. (FWB 00008)" when attempting to logon
  • The same error message appears when attempting to logon by a disabled user and logon with invalid password by an enable user


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Environment

  • SAP BusinessObjects Enterprise Business Intelligence platform 4.0 SP9 Patch 1 and later
  • SAP BusinessObjects Enterprise Business Intelligence platform 4.1 SP4 and later

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

BI Launchpad, the same error message, logon failure, audit, disable, invalid , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , How To

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