SAP Knowledge Base Article - Preview

2188230 - CC'd person does not receive auto reply after a mail is sent

Symptom

You have set up a rule to send an auto reply but the CC'd person does not receive the auto reply. 


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Environment

  • SAP Customer Relationship Management (CRM)
  • SAP enhancement package for SAP CRM
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP Customer Relationship Management all versions ; SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

KBA , CRM-IC-EMS-AUT , Automated Rule Processing , Problem

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