SAP Knowledge Base Article - Preview

2187529 - The data source is invalid: 'Unable to retrieve network layer aliases' error received when creating report based on Universe in Crystal Reports for Enterprise

Symptom

  • While creating crystal report based on Universe in Crystal Reports for Enterprise, the following error received:

    The data source is invalid: 'Unable to retrieve network layer aliases : com.crystaldecisions.sdk.exception.SDKException$OCAFramework: Unable to find servers in CMS XXXXXX:6400 and cluster @XXXXXX:6400 with kind pjs and service CS_CORBA_NetworkLayer. All such servers could be down or disabled by the administrator. (FWM 01014)
    cause:com.crystaldecisions.enterprise.ocaframework.OCAFrameworkException$AllServicesDown: Unable to find servers in CMS XXXXXX:6400 and cluster @XXXXXX:6400 with kind pjs and service CS_CORBA_NetworkLayer. All such servers could be down or disabled by the administrator. (FWM 01014)
    detail:Unable to find servers in CMS XXXXXX:6400 and cluster @XXXXXX:6400 with kind pjs and service CS_CORBA_NetworkLayer. All such servers could be down or disabled by the administrator. (FWM 01014)'. Please contact the maintainer of the data source to solve the problem.

    where XXXXXX is your BI Server name.

Screen_4.jpg


Read more...

Environment

  • SAP Crystal Reports for Enterprise 4.x
  • SAP BI sever is protected by firewall

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

CR4E , Crystal Reports for Enterprise, 4.0, 4.1, The data source is invalid, Unable to retrieve network layer aliases, FWM 01014, Unable to find servers in CMS , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

About this page

This is a preview of a SAP Knowledge Base Article. Click more to access the full version on SAP ONE Support launchpad (Login required).

Search for additional results

Visit SAP Support Portal's SAP Notes and KBA Search.