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2186527 - Applet Initialization error when attempting to modify Web Intelligence reports with the Applet via BI Launchpad

Symptom

User got an Applet Initialization error when attempting to modify Web Intelligence reports using the Applet via BI Launchpad. 

The Applet is working in Chrome, but not in Internet Explorer 9.0.8112.16421.

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com.businessobjects.sdk.core.server.CommunicationException$InvalidServerResponseException:  (Error: RWI 00200)

                at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:152)

                at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:109)

                at com.businessobjects.rebean.wi.impl.engine.ReportEngineContext.initUserServer(ReportEngineContext.java:450)

                at com.businessobjects.rebean.wi.impl.services.ConfigurationServiceImpl.getUserSecuredCommands(ConfigurationServiceImpl.java:196)

                at com.sap.webi.client.toolkit.internal.usersession.UserSessionCommonImpl.postLoginProcess(UserSessionCommonImpl.java:141)

                at com.sap.webi.client.toolkit.internal.usersession.UserSessionCommonImpl.logonWithSerializedSession(UserSessionCommonImpl.java:64)

                at com.sap.webi.client.toolkit.internal.usersession.UserSessionJRPImpl.logonWithSerializedSession(UserSessionJRPImpl.java:12)

                at com.sap.webi.client.toolkit.SessionContext.logonWithSerializedSession(SessionContext.java:103)

                at com.sap.webi.ui.context.managers.SessionsManager.loginAndGetSessionContext(SessionsManager.java:377)

                at com.sap.webi.ui.context.managers.SessionsManager.logOnRepository(SessionsManager.java:228)

                at com.sap.webi.ui.jrp.WebIAppletMain.start(WebIAppletMain.java:238)

                at com.sap.webi.ui.jrp.WebIAppletStartup$2.doInBackground(WebIAppletStartup.java:167)

                at com.sap.webi.ui.jrp.WebIAppletStartup$2.doInBackground(WebIAppletStartup.java:162)

                at javax.swing.SwingWorker$1.call(Unknown Source)

                at java.util.concurrent.FutureTask.run(Unknown Source)

                at javax.swing.SwingWorker.run(Unknown Source)

                at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)

                at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)

                at java.lang.Thread.run(Unknown Source)

Caused by: com.businessobjects.sdk.core.server.CommunicationException$UnexpectedServerException: Failed to access the WSDL at: http://<webserver>:80/BOE/portal/******. It failed with:

                Got Server returned HTTP response code: 502 for URL: http://<webserver>:80/BOE/portal/****** while opening stream from http://<webserver>:80/BOE/portal/******.

                at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:152)

                at com.businessobjects.sdk.core.exception.ExceptionBuilder.make(ExceptionBuilder.java:109)

                at com.businessobjects.sdk.core.server.internal.AbstractServer.processIt(AbstractServer.java:183)

                at com.businessobjects.sdk.core.server.internal.AbstractServer.process(AbstractServer.java:133)

                at com.businessobjects.rebean.wi.impl.engine.ReportEngineContext.initUserServer(ReportEngineContext.java:413)

                ... 16 more

Caused by: javax.xml.ws.WebServiceException: Failed to access the WSDL at: http://<webserver>:80/BOE/portal/******. It failed with:

                Got Server returned HTTP response code: 502 for URL: http://<webserver>:80/BOE/portal/****** while opening stream from http://<webserver>:80/BOE/portal/******.

                at com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.tryWithMex(Unknown Source)

                at com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.parse(Unknown Source)

                at com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.parse(Unknown Source)

                at com.sun.xml.internal.ws.client.WSServiceDelegate.parseWSDL(Unknown Source)

                at com.sun.xml.internal.ws.client.WSServiceDelegate.<init>(Unknown Source)

                at com.sun.xml.internal.ws.client.WSServiceDelegate.<init>(Unknown Source)

                at com.sun.xml.internal.ws.spi.ProviderImpl.createServiceDelegate(Unknown Source)

                at javax.xml.ws.Service.<init>(Unknown Source)

                at com.businessobjects.services.coresdk.wsgateway.Gateway.<init>(Gateway.java:39)

                at com.businessobjects.sdk.core.server.internal.http.HTTPServerImpl.getGatewayPort(HTTPServerImpl.java:286)

                at com.businessobjects.sdk.core.server.internal.http.HTTPServerImpl.doProcess(HTTPServerImpl.java:191)

                at com.businessobjects.sdk.core.server.internal.AbstractServer.processIt(AbstractServer.java:171)

                ... 18 more

Caused by: java.io.IOException: Got Server returned HTTP response code: 502 for URL: http://<webserver>:80/BOE/portal/****** while opening stream from http://<webserver>:80/BOE/portal/******

                at com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.createReader(Unknown Source)

                at com.sun.xml.internal.ws.wsdl.parser.RuntimeWSDLParser.resolveWSDL(Unknown Source)

                ... 29 more

Caused by: java.io.IOException: Server returned HTTP response code: 502 for URL: http://<webserver>:80/BOE/portal/******

                at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)

                at java.net.URL.openStream(Unknown Source)

                ... 31 more


Read more...

Environment

SAP BusinessObjects Business Intelligence Platform (BI) 4.1 Support Pack (SP) 04

Product

SAP BusinessObjects Business Intelligence, Edge edition 4.0, standard package

Keywords

Bobj, BOE, BI, Applet, Server alias, initialization, , KBA , BI-RA-WBI , Web Intelligence , Problem

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