SAP Knowledge Base Article - Public

2186192 - Offer Details Erased When Editing Saved

Symptom

When an Offer Deatil is created or a new version is edited, values mapped to the job requisition or the application are synchronized.

Cause

Fields in the Offer Detail are synchronized with the mapped job requisition or application.

This is causing values edited in the previous version of the Offer to be lost and set up again with the value supplied in the job requisition or the application.
In specific if the job requisition or application's field is empty, the Offer will be emptied at any next edit.

Resolution

In admin tools > Manage Recruiting Settings there is an option called "Do not pull updated job application and job requisition field data on the offer approval when an offer approval is edited or a new version is created"

newoptionforoffer.png

  • if this option is enabled fields that are mapped between the Offer Detail and the Job requistions or from the Offer Detail and the Application form will be synchronized
  • if this option is not enabled fields that are mapped between the Offer Detail and the Job requistions or from the Offer Detail and the Application form will not be synchronize

In case of synchronization values of fields with the mappings will always get the same value as the mapped field, regardless of the previous value that was edited. This is happening during the first creation of the offer or the edit of the rejected offer (when a new version of the offer is edited)

In case of option checked, there will be not synchronization. This means that a new version of the offer (previously rejected) will continue to have the same value as the just rejected version rather than pulling the data from the job requisition or the application. This will provide a persistence on the previous edited value, but will not let you start from the original value set up in the job requisition or application.

This option is instance wide and should not be changed after an initial set up.

Keywords

offer, offer detail, mapping, synchronization , KBA , LOD-SF-RCM , Recruiting Management , LOD-SF-RCM-ADM , Admin Center, RBP, Permissions and Settings , Product Enhancement

Product

SAP SuccessFactors Recruiting all versions