SAP Knowledge Base Article - Public

2185990 - users get email notifications with wrong time zone and Locale: Learning Management System

Symptom

  • Users get email notificationas with wrong time zone and wrong Locale
  • Notification sent to users are in America/New york timezone for their classes in San Jose
  • Notification sent with English Language but user wants it in French language

Environment

Learning management system

Cause

Notifications are sent to users based on their time zone and Locale ID settings in user preference account

Resolution

  • Notification sent to users are based on their perferences settings under User account > Links > Options and Settings > Select a Locale and Time zone

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  • Notifications sent to email addressess that are not asocciated with any user records will have Application server time zone and by default the Locale will be in English.

Keywords

Notification wrong time zone   , KBA , LOD-SF-LMS , Learning Management System , Problem

Product

SuccessFactors Learning 1408