SAP Knowledge Base Article - Preview

2185658 - "You are not authorized to create a message for this SYSTEM or CLIENT" error during Incident creation in Solution Manager

Symptom

When creating an incident, the following error comes up:
"You are not authorized to create a message for this SYSTEM or CLIENT"


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Environment

  • SAP Solution manager
  • SAP enhancement package for SAP Solution Manager

Product

SAP Solution Manager all versions

Keywords

message, SOLMAN, satellite, help, crm_ui, sm_crm, LMDB, SMSY, AGS_WORK_INCIDENT_CREATE , KBA , SV-SMG-SUP , Service Desk / Incident Management , Problem

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