Users not able to access the external Site created due to a Validation Error.
mage/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP SuccessFactors Learning
Reproducing the Issue
- Access the provided external Site link
- Use your user ID and password to access
- There is a message pereventing the login, it says "'Only external Users are allowed to login through this site"
The Shopping Account Type is set to Internal instead of External.
- Login on LMS as and admin;
- Go to People > Users;
- Search for the user affected and open it on edit mode;
- Go to the finance tab;
- Search for Shopping Account Type field;
- Change it to External;
- Hit Apply changes;
- Ask the user to try again.
Only external Users are allowed to login through this site, external, site, external user, lms, error, validation , KBA , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-COM , Commerce , Problem