SAP Knowledge Base Article - Public

2185277 - User records not updated due to “Invalid Date Format” exception - LMS


When processing the Connector User Record, the records are not being updated in the Learning Management System via the User Connector- SF, because of an “Invalid Date Format” exception error being generated:

Error Code: Invalid Date Format.HIRE_DTE <date format>


SAP SuccessFactors Learning Mangement System


  • Invalid Date format exception occurs when there is a mismatch of the “HIRE_DTE” date format in the user input file and the HIRE_DTE transformation configuration in the connector file in LMS.
  • An invalid date format exception will be thrown if the user input connector file has user records with the date format as “yyyy-mm-dd’ where as the HIRE_DTE transformation configuration under System Admin > Configurations > System Configuration > Connector is set as:\ HH\:mm\:ss=MM/dd/yyyy


To resolve this issue please check the following:

  1. Go to System Admin > Configurations > System Configuration > Connector
  2. Search for HIRE_DTE transformation configuration\ HH\:mm\:ss=<date format>

  1. Change the <date format> in the above transformation configuration to “MM/dd/yyyy” which is recommended date format

Please note there is only one configuration for HIRE_DTE transformation


SF Success Factors, User Connector Error, Invalid Date Format, Record Updates, LMS , KBA , LOD-SF-LMS , Learning Management System , Problem


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