SAP Knowledge Base Article - Public

2183721 - Retrieval of Field Properties Failed on Extension Fields

Symptom

For an Extension Field, when you click on Field Definition, error appears:
Retrieval of field properties failed.

Reproducing the Issue

  1. Using HTML5
  2. Enter Adaptation Mode
  3. Click Edit Master Layout
  4. Select any Extension Field
  5. Leave your mouse on the field and click on Change Properties (first icon on the left)
  6. Click Field Definition
  7. Error appears Retrieval of field properties failed

 

Cause

Currently, for fields created via PDI / Customized Solutions the field definition is not supported

Resolution

The workaround is to use the solution itself to change the field properties

Keywords

KBA , LOD-CRM-SRP , Service Request Processing , How To

Product

SAP Hybris Cloud for Customer 1708 ; SAP Hybris Cloud for Customer add-ins 1705