SAP Knowledge Base Article - Preview

2183680 - No results found while search Knowledge Articles by custom fields

Symptom

Some custom fields are added in Knowledge Article (KA) by AET and they are also available as search criteria. But while users try to search KA with these custom fields, no result is returned.


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Environment

  • SAP enhancement package for SAP Customer Relationship Management
  • SAP enhancement package for SAP CRM, version for SAP HANA

Product

SAP enhancement package for SAP CRM all versions ; SAP enhancement package for SAP CRM, version for SAP HANA all versions

Keywords

CL_CRM_KNOWLEDGE_ARTICLE_UTIL, RETRIEVE_DETAIL_KA, CRMC_SAF_TOOL, CRM_KNOWART_H, KAAdminFV, CRM_KNOWART_S, KASEARCHVIEW, BT106_KA, TREX, CRM_SAF_KB, CRM_SAF_KB_KA, Customer field, , KBA , CRM-BTX-KA , Knowledge Article , CRM-BF-SAF , Software Agent Framework , Problem

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