SAP Knowledge Base Article - Preview

2183156 - Error "The Internet connection appears to be offline" while opening PDF documents using hyperlink in iPad

Symptom

Error while attempting to view PDF documents using hyperlink in SAP BusinessObjects Mobile on iOS:
The Internet connection appears to be offline.


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Environment

  • SAP BuisnessObjects Business Intelligence 4.1 Support Pack 5
  • SAP BI App 6.1.20
  • iOS

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Mobile 5.0.0 for iPhone and iPad ; SAP BusinessObjects Mobile 6.0.0 for Android ; SAP BusinessObjects Mobile 6.0.0 for iOS ; SAP BusinessObjects Mobile for Android 5.0.0

Keywords

SAP BI App
Unable to open PDF documents
Unable to view PDF documents in BusinessObjects Mobile , KBA , MOB-APP-BI-IOS , BI Mobile on iPad/iPhone , Problem

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