SAP Knowledge Base Article - Preview

2183131 - How to Schedule or Send a document to SFTP destination in SAP BI 4.x

Symptom

  • Schedule or Send to SSH File Transfer Protocol (SFTP) destination is supported with SAP BusinessObjects BI Platform 4.1, Support Package 06, and all later versions
  • SFTP is not supported in SAP BusinessObjects Enterprise XI 3.1
  • SFTP is not supported in SAP BusinessObjects BI Platform 4.0
  • SFTP is not supported in SAP BusinessObjects BI Platform 4.1 prior to SP 06.  The SFTP Location destination requires entry of the "fingerprint" value.
  • Using the "fingerprint" value for the SFTP server, as retrieved by a PuTTY or WinSCP client does not work.  Schedules fails with the following error message:
        connection error.[]: [CrystalEnterprise.Sftp]
  • How do I determine the correct value for the "fingerprint" value?
  • How do I validate the "fingerprint" value?

"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.” 


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.1, Support Package 06 and later
  • SAP BusinessObjects Business Intelligence Platform 4.2

Product

SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2 ; SAP BusinessObjects Business Intelligence platform 4.3 ; SAP Crystal Server 2013

Keywords

Xi 31 bi4 bi41 bi4.0 bi4.1 3.1 4.x XI31 42 bi42 bi4.2 4.2 bi4.3 4.3 Bobje BOBJ BOBI BIP SFTP Secure FTP destination schedule dest SSH SSL TLS secure sftp secured fingerprint finger print pub publication protocol ssh1 ssh2 fail error crystalenterprise.sftp FWM 02024 [CrystalEnterprise.Sftp]: []  [Error in sftp handshake] SFTP Schedule slow MD5 handshake hand shake connection reset peer hec suse sp6 sp 6 06 pack , KBA , sftp , biadmin , bpkba , htkba , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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