SAP Knowledge Base Article - Preview

2182311 - MTD disables conference call functionality

Symptom

Conference button is grayed out at CDT, when MTD is activated


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Environment

  • SAP Contact Center 7.0

Product

SAP Contact Center, on-premise edition all versions

Keywords

CCtr, SCC, CCI, CRM-CCI, SAP Business Communication Management, 7.0, MTD, disabled, CDT , KBA , CRM-CCI , Contact Center Infrastructure , Problem

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