SAP Knowledge Base Article - Preview

2181685 - Desktop Connection doesn't start. Terminated in an unusual way.

Symptom

  • Desktop Connection add-in doesn't start after opening Outlook.
  • After attempt to run the add-in from add-ins list the error message comes up: "This application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information."

addinruntime.png


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Environment

  • Desktop Connection for SAP CRM

Product

Desktop Connection for SAP CRM all versions

Keywords

Outlook 2010 Outlook 2013 , KBA , CRM-BF-DCN , Desktop Connection for SAP CRM , CRM-BF-DCN-CLN , Desktop Connection for SAP CRM - Client , Problem

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