SAP Knowledge Base Article - Preview

2180670 - Issue counter is 0 in solman workcenter for service reports

Symptom

For self created service reports, even though there are issues in the report created, in solman workcenter the counter for 'issues' is always '0'.

SM_WORK_01.png

Please note: Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.


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Environment

Solution Manager 7.1 or higher

Product

SAP Solution Manager 7.1

Keywords

Solman, Service Report, Issue Counter , KBA , SV-SMG-SVD , Service Delivery (and Planning) , Problem

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