SAP Knowledge Base Article - Public

2180217 - Add From List Button Does Not Display Product List

Symptom

When clicking the Add from List button within the sales order quick create no product list is displayed.

Reproducing the Issue

  1. Log into the system.
  2. Click the New Sales Order icon, on the left pane.
  3. Fill in the mandatory fields.
  4. Click the Actions button (gear wheel) and choose the Add from List option.
  5. You’ll see that no product list is displayed.

Cause

The Quick Create functionality does not give a pop-up to select products when Add from List  is clicked because, it is meant for creating a sales order quickly. Hence it adds the products from product lists automatically.

Resolution

This is the expected standard system behaviour.

Keywords

KBA , LOD-CRM-EMP , Employee , How To

Product

SAP Cloud for Customer 1508 ; SAP Cloud for Customer 1511 ; SAP Cloud for Customer core applications 1508 (old) ; SAP Cloud for Customer core applications 1511 (old) ; SAP Cloud for Customer core applications 1708 (old) ; SAP Hybris Cloud for Customer 1708