SAP Knowledge Base Article - Preview

2177979 - Schedule fails with error or schedule takes long time when scheduling CR for Enterprise report

Symptom

  • Error "Object failed to run due to an error while processing on the Job Server" when scheduling some CR4E report with computationally expensive feature (For example" grouping feature used) and large data set
  • The schedule could success but takes very long time  (several hours)to finish the schedule job after increase the Java VM setting of Adaptive Job Server
  • When refreshing a report in Crystal Reports for Enterprise, it generates "java.lang.OutOfMemory: Java Heap Space" error


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.0 (BI4.0)
  • SAP BusinessObjects Business Intelligence platform 4.1 (BI4.1)
  • Crystal Reports for Enterprise (CR4E)

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

out of memory, bi4, java heap size, xmx, AJS , KBA , BI-RA-CRE , Crystal Reports for Enterprise , Problem

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