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2177111 - ASE keeps crashing with stack trace due to system exception generated by storage access violation - SAP ASE

Symptom

  • ASE crashes with a stack trace in the module systs_des_has_stats_to_flush

Windows:

attempted read from memory location 0000000000000BD0 from instruction at location 0x0000000000DFA50F
Adaptive Server Enterprise system exception (0xc0000005) generated by a storage access violation.

Linux:

kernel Current process (0xf50234) infected with signal 11 (SIGSEGV)
kernel Address 0x0x0000000000c9ac96 (systs_des_has_stats_to_flush+0x1e), siginfo (code, address) = (1, 0x0x0000000000000bd0)

  • Stack trace inludes modules:

systs_des_has_stats_to_flush
des__scavenge
des_scavenge_for
ptn__pdes_scavenge

  • Note that the exact stack can look differently depending on the circumstances. 


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Environment

  • SAP Adaptive Server Enterprise ( ASE ) 15.x
  • SAP Adaptive Server Enterprise ( ASE ) 16.0

Product

SAP Adaptive Server Enterprise 15.7 ; SAP Adaptive Server Enterprise 16.0 ; Sybase Adaptive Server Enterprise 15.0 ; Sybase Adaptive Server Enterprise 15.5

Keywords

infected, signal 11, SIGSEGV, SEGV, fault, segfault, stacktrace , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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