SAP Knowledge Base Article - Preview

2176996 - Error when opening the SAPGUI shortcuts attached in workflow notification emails

Symptom

  • When the SAP GUI shortcut is clicked, the following error occurs:

    *********************
    Not all data for SAP GUI shortcut is available:
    System description and GUI start parameter are unknown.
    Enter the missing data
    *********************

         Screen1.png

  • Workflow notifications (program RSWUWFML2 or extended notifications) are used in the system.
  • The system is using SAP GUI 7.40 or NWBC 5.0.


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Environment

  • SAP Business Workflow
  • SAP NetWeaver
  • SAP Web Application Server for SAP S/4 HANA
  • SAP GUI 740

Product

SAP NetWeaver all versions ; SAP Web Application Server for SAP S/4HANA all versions

Keywords

SWF_WORKFLOW, WFMSTD, SAP GUI, SAP GUI for Windows, sapgui, saplogon.ini, SAP Shortcut, workitem email, SWN_SELSEN, 740 , KBA , BC-BMT-WFM-NOT , WebFlow Notifications , BC-FES-GUI , SAP GUI for Windows , Problem

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