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2176506 - SUM cancels in phase PREP_INSTALL/SHDINS - SAP ASE for Business Suite


  • Using latest SUM, you are trying to update SAP Solution Manager (SOLMAN) and SAP ASE 15.7 from SP122 to SP130 or higher.
  • SUM fails in phase CURRENTPHASE PREP_INSTALL/SHDINST_DB_PREP with error message:

# Error message set: 'OSQL call failed for SYBSHDCRESSO'

  • SYBSHDCRESSO.OUT contains following error message:

EXECUTING /usr/sap/trans/SUM/abap/bin/sybctrl exec_cmd -f /usr/sap/trans/SUM/abap/bin/SYBSHDCRESSO.SQL -u sapsso -o /usr/sap/trans/SUM/abap/log/SYBSHDCRESSO.LOG
Error: command execution failed.
Provide password for database user sapsso.

  • The SYBSHDCRESSO.SQL is failing executing following command:

exec sp_adduser SAPSR3SHD, SAPSR3SHD

  • The console screen where SUM was invoked shows following error:

Msg 233, Level 16, State 2:
Server '<Server Name>', Procedure 'sp_adduser', Line 248:
The column user_status in table sysusers does not allow null values.
(return status = -6)



  • SAP Adaptive Server Enterprise (ASE) 15.7 for Business Suite
  • SAP NetWeaver (NW) 7.4


SAP Adaptive Server Enterprise 15.7 ; SAP NetWeaver 7.4


233, SAPSR3SHD, SHDINST_DB_PREP, SYBSHDCRESSO.SQL, sp_adduser, user_status, "OSQL call failed for SYBSHDCRESSO", PREP_INSTALL , KBA , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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