SAP Knowledge Base Article - Preview

2175987 - Two Way SSL certificate support for BI Platform server and client products

Symptom

  • You have enabled two-way SSL certificate on a web server or tomcat and would like BI client tools like Analysis for Office to use HTTPS web service url.
  • BI Platform Web services were configured per SAP KBA 1812984
  • Users receive an error "Error while Checking Availablilty" when trying to access the BI Platform using Client tools with the https url.
  • BI Launchpad and CMC work fine via IE and Chrome Web Browsers. 
  • Even the Webservice URL endpoints like https://server/dswsbobje/ and exploring all the services links works fine from Browser.
  • But none of the BI Platform Client tools which use the Web Services URL work with SSL enabled.
  • Advanced Analysis for Office Client fails with the following error -


    - Information: Exception when trying to check BOE server
    General .NET Exception:
    GetServerInfo exception (Error: WSE 99999)
       at BusinessObjects.DSWS.Session.Session.GetServerInfo()
       at com.sap.ip.bi.pioneer.core.boe.CrSessionWrap.GetServerInfo()
       at com.sap.ip.bi.pioneer.core.boe.CrBoeInternalServiceBase.CheckBoeSystem(CoBoeSystemInfo iSystemInfo, ICrUrlValidatedResult& oUrlValidateResult, CrDSWSVersionEnum& oVersion, String& oErrorMessage)
     | 2015-04-30T08:25:55 | com.sap.ip.bi.pioneer.core.boe.CrBoeInternalServiceBase.CheckBoeSystem() ()
    - Information: Cause of exception: GetServerInfo exception (Error: WSE 99999)CauseMessage: The request was aborted: Could not create SSL/TLS secure channel. | 2015-04-30T08:25:55 | com.sap.ip.bi.pioneer.core.boe.CrBoeInternalServiceBase.CheckBoeSystem() ()
    - Information: Logon with parameters | 2015-04-30T08:25:55 | com.sap.ip.bi.pioneer.core.boe.CrBoeInternalServiceBase.CheckBoeSystem() ()
    - Information: CMSNAME: SERVER | 2015-04-30T08:25:55 | com.sap.ip.bi.pioneer.core.boe.CrBoeInternalServiceBase.CheckBoeSystem() ()
    - Information: WSURL: https://SERVER:443/dswsbobje/ | 2015-04-30T08:25:55 | com.sap.ip.bi.pioneer.core.boe.CrBoeInternalServiceBase.CheckBoeSystem() ()
    - Information: Exit CheckBoeSystem | 2015-04-30T08:25:55 | com.sap.ip.bi.pioneer.core.boe.CrBoeInternalServiceBase.CheckBoeSystem() ()
    - Information: Logon dialog canceled | 2015-04-30T08:26:01 | com.sap.ip.bi.pioneer.controls.uiservices.CnGetSystemInfoService.ShowDialogEx() ()
    - Information: CommandProcessor: Main Command: com.sap.ip.bi.pioneer.core.command.insertQuery State: End ExecutionResult: False Information:  | 2015-04-30T08:26:01 | com.sap.ip.bi.pioneer.common.commands.CoCommandProcessor.writeLogEntry() ()

     


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Environment

  • SAP BI Platform BI 4.0 Server & Client products - all patch levels
  • SAP BI Platform BI 4.1 Server & Client products - all patch levels
  • SAP BusinessObjects Enterprise XI 3.1  Server & Client products - all patch levels
  • Apache or any supported web server configured with two-way SSL

Product

SAP BusinessObjects Business Intelligence platform 4.1

Keywords

XI 3.1 BI 4.0 4.1 2-way SSL MS OLAP Office web services Apache web server httpd conf , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-RA-AO-CON , Connection and Authentication , Problem

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