SAP Knowledge Base Article - Public

2174590 - How Can Credit Card Transactions be Assigned to Employee in Cloud for Travel?

Symptom

Credit card Service Provider has sent Credit card Feed/File to Cloud for Travel and the error message is shown as :

Please ask the Credit card Issuer to provide the Master data for Credit card XYZ.

 

Reproducing the Issue

  1. Go to Travel Admin Work center.
  2. Go to Credit Cards Feed Monitoring view.
  3. Show All  Imports.
  4. Find Credit Card Feed .

Status of the Credit Card File is Import Failed and the error message is shown.

Please ask the Credit Card Issuer to provide the Master data for Credit Card XYZ.

Resolution

You could follow one of the below options:

1. You could ask your Credit card Service Provider to resend the credit card feed again.

2. You could follow the below steps for Assignment of Employee to Credit Card Transactions.

  1. Choose the Credit Card Feed.
  2. Choose Edit Credit Card Transactions.
  3. Show Transactions with Errors.
  4. Select the Transaction where Employee ID is not shown.
  5. Choose Change Employee Assignment.

You could Assign Employee related to this particular transaction.

 

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP Cloud for Travel and Expense 1505 ; SAP Cloud for Travel and Expense 1508