SAP Knowledge Base Article - Public

2162880 - How "Team View" functionality work in Reporting

Symptom

  • Report is blank when using Team View and Starting from a Manager
  • No data in Adhoc Report/Dashboard running on Team View Filter
  • Not able to generate report on Particular Manager's Team.

Environment

  • SAP SuccessFactors HCM Suite
  • Adhoc Report
  • Dashboard

Reproducing the Issue

  1. Go to Adhoc Reports section
  2. Under People tab change the Team Reporting Type as "Team View"
  3. Find a Manager name under "Team Manager"
  4. Run report to get the data of the selected Manager's Team
  5. No Data coming up in the report.

Cause

  • When user belongs to the org (Belongs to hierarchy) than starting from user will apply team hierarchy of logged in user and will restrict data depending on user hierarchy.
  • If user is outside the org (does not belong to any hierarchy) than  starting from user will populate data depending on target population defined for logged in user.

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Scenario 1:  Logged in user belongs to the org (Belongs to hierarchy) and running report starting from user above his/her hierarchy (same hierarchy).
Logged in User:  F
Team View: Team View of B till All level(s)
Result: Data will never pull up.

Scenario 2:  Logged in user belongs to the org (Belongs to hierarchy) and running report starting from user below his/her hierarchy.
Logged in User: F
Team View: Team View of K till All level(s)
Result: Data will come depending on the Reporting permission granted to F and target population.

 Scenario 3:  Logged in user belongs to the org (Belongs to hierarchy) and running report starting from user of different hierarchy.
Logged in User: F
Team View: Team View of D till All level(s)
Result: Data will never pull up.

Scenario 4:  Logged in user is outside the org (does not belong to any hierarchy)
Logged in User: SFAdmin
Team View: Team View of D till All level(s)
Result: Data will come depending on the Reporting permission granted to SFAdmin and target population.

Resolution

It is an expected behaviour as per the design.

Note : Permission to view data for Users beyond the direct reports can be given, for example to HR Manager, via the Detail Report option as described in the KBA 2427726 - Dashboard or Report with "Team View" selection does not return results

Keywords

Team, View, Ad, hoc, Table, Dashboard, Tile, Report, People, scope, find, another, change, levels, subordinates, target, population , KBA , LOD-SF-ANA-ADH , Adhoc Reports & Report Builder , LOD-SF-ANA-DSH , YouCalc Dashboards and Tiles (Dashboards 2.0) , How To

Product

SAP SuccessFactors HXM Suite all versions