SAP Knowledge Base Article - Public

2162294 - Candidate Rejected, But Can Withdraw Application & Re-apply in SuccessFactors Recruiting

Symptom

When a recruiter rejects a candidate for their application, the candidates can withdraw their application and re-apply for the same requisition.

Environment

SAP SuccessFactors Recruiting

Reproducing the Issue

  1. Create an external candidate and apply for a requisition
  2. Proxy as the recruiter and move the candidate to "Reject" status.
  3. Log in to the external career site and withdraw your application.
  4. As the external candidate, search for the same requisition an apply.

Cause

Check Provisioning > Company Settings to see if Multi Stage Application is enabled.

Note: Customers do not have access to Provisioning. Please reach out to your Implementation Partner for assistance.

Resolution

  • When the Multi Stage Application is enabled even the candidate who are moved to Rejected status will be able to re-apply if they withdraw their application and will have ability to modify their application. (This means they will be in the New status). 
  • The system is designed like this because for example when candidate uploaded a wrong CV or got rejected because they have provided an incorrect answer for a disqualifier question and got auto-rejected, he/she would withdraw the application modify the CV and will be considered as a new applicant.

Keywords

sf, success factors, RCM, multistage, reapply , KBA , LOD-SF-RCM , Recruiting Management , Problem

Product

SAP SuccessFactors Recruiting all versions