SAP Knowledge Base Article - Public

2160508 - Add or Remove Index Field Filter - Onboarding 1.0 [Process] [Service Request]


How to add a filter in Search Work Queue? See reference image below.

screenshot0007_ 04142019022833.png

How to add a condition filter in Proccess Activity Permission in Security Groups? See reference image below.

screenshot0012_ 04142019024306.png


"Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental."


SAP SuccessFactors Onboarding 1.0


For Live Customer(s)

There's no available UI function in the fron-end to add or remove an Index Field. To add an Index Field in the Search Work Queue or Proccess Activity Permission please reach out to SAP SuccessFactors Cloud Product Support in SAP One Support Launchpad via Support Incident. In addition, follow the template when creating an incident and provide the needed information below.

  • Subject: KBA 2160508 - [SCR] Add or Remove Index Field Filter
  • Component: LOD-SF-OBD-SCR

Problem Description:

  1. BizX Company ID 
    • [Insert affected instance]
  1. Code Name, Field Name, and Key
    • [Insert Unique Code, Field Name, and Data Key]
  1. Permission to Add Filter in the Backend
    • [Insert approval]
  1. Username for Support Access (Read the agreement below)
    • [Insert Username]
  • May we have your approval for accessing your system environment to continue request? (Reply with your confirmation and username to access, refer to KBA listed below)
  • With your approval, accessing your system environment you agree for the actions we will take below.
    1. Review the data of affected users and compare it to those users who are working as expected.
    2. Capture screenshots/record screen clips of the issue.
    3. Analyze your system configuration
  • To know how to grant support access to SAP Cloud Product Support, please read the full article on 'How to Grant Support Access to SuccessFactors Support Staff' by clicking the reference KBA 2088892.


For Implementation Partner(s) and Consultant(s)

Please see KBA 2780773 on how to add or remove Index Field.


For SAP SuccessFactors Cloud Product Support

Please use the instruction manual on how to proceed, in the internal note


SAP, SuccessFactors, Onboarding, Search Work Queue, Searching, Find, Filter, View, Field, Key, Locate, Searching, Find, Finding, Add, SCR, Change Request, Support, Intervention

, KBA , LOD-SF-OBD-SCR , Software Changes, Services, Provisioning etc. , LOD-SF-OBD-ADM , Admin Tools, Settings, Permissions , LOD-SF-OBD-POD , Home Page, Pods and Portlets, To Do List , How To


SAP SuccessFactors Onboarding all versions