SAP Knowledge Base Article - Public

2156832 - System Crash While Creating Payment File

Symptom

A dump occurs when you create payment file for the outgoing bank transfer payment.

Reproducing the Issue

  1. Go to the Payment Management work center.
  2. Go to Payment Monitor view.
  3. Show All Payments, and select the outgoing bank transfer payment in question.
  4. Select Actions for Bank Transactions -> Create Payment File tab.

A dump error message appears.

Cause

The system is failing at the time you create the payment file due to missing address information in the business partner master data of the payee.

Resolution

    1. Go to Business Partner Data work center.
    2. Go to the Business Partner view.
    3. Search for the respective business partner.
    4. Press Edit -> Addresses.
    5. In the  Addresses ta choose Add Row tab maintain the address.
    6. Save the new address.

Now you will be able to create payment file for outgoing bank transfer payment.

Keywords

KBA , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1708