SAP Knowledge Base Article - Public

2156653 - How many times the same portlet appears in Boomi XML

Symptom

The customer followed these 3 steps:

  1.  Created a new employee in Success Factors EC;
  2.  Changed his manager under Job_information;
  3.  Transferred this information to BOOMI.

In the Boomi xml file the Job_information is shown only once with the correct new manager, but the customer expected to see the Job_information twice:

  • once for the creation of the user;
  • once for the manager change.

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.

Environment

Dell Boomi and Success Factors

Reproducing the Issue

Two questions arises:

  1. If a customer creates an employee and changes it before pulling the data to BOOMI, how many times will the portlets be repeated in the BOOMI xml?
  2. When more than one detail in the same portlet is changed before sending the updates to BOOMI how many times that portlet is supposed to be repeated in the xml file?

Resolution

Answer:

It depends on how the changes were applied in Success Factors

If the changes were made using the function "Make correction" the portlet will be visible only once in the xml. This even if 2 changes occur on two different days as long as both changes precede the export to BOOMI.

boom1_edit.PNG

 

However, if the information is added inserting a new record with a start date then the same portlet will be repeated.

boomi2_edit.PNG

boomi3_edit.PNG

 

Keywords

KBA , LOD-SF-INT-BOM , Standard SF to 3rd Party Boomi Content , How To

Product

SAP SuccessFactors HXM Core all versions