- How determine the correct priority for Cloud HXM/Employee Central Support Incidents
- In order to ensure healthy service levels for all customers, priority of incidents reported will be judged based on the business impact of the issue
- This KB article outlines the principles which should be used for determining incident priority
SAP SuccessFactors Employee Central
sf, success factors, EC, One Issue per Incident, Multiple Issues , KBA , LOD-SF-EC , Employee Central , How To
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