SAP Knowledge Base Article - Preview

2152551 - 4.x: Unable to connect to BI Platform from SAP Dashboards after installing a patch / Support pack on Citrix server

Symptom

  • The logon to BI Launchpad dialog box doesn't appear in SAP Dashboards
  • The Enterprise option doesn't show in the Open from Platform window either.

open_from.JPG


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Environment

  • SAP Dashboards 4.x
  • Citrix XenApp 6.5

Product

SAP BusinessObjects Dashboards 4.1

Keywords

window, pop-up, Xcelsius, possible, display, BIplatform , KBA , BI-RA-XL , Obsolete: BusinessObjects Dashboards and Presentation Design , Problem

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