SAP Knowledge Base Article - Preview

2152301 - Error with "Your user name or password is incorrect" in Android enrollment process.

Symptom

Android has only authentication problem to enroll even though user use  same authentication which is used for successful iOS enrollment.
iOS devices have no problem to authenticate using same ID and Password.

You can see pop-up window with "Your user name or password is incorrect" after you input authentication in enrollment process.

Following message occur on Afaria server
- IPH7004: Authentication of user 'iUser' failed.


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Environment

  • Afaria7 SP05 and higher
  • Windows 2008 R2 SP1
  • Afaria server configured to use  "NT Domain" for Authentication.

Product

SAP Afaria 7.0

Keywords

Afaria Security, wrong ID, wrong password, enrollment failed, failing, enrolling, android only, NT domain, only for android , KBA , MOB-AFA , Afaria , Problem

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