SAP Knowledge Base Article - Preview

2144330 - Error MOB06031 while attempting to login to SAP BI Mobile app on Android 7 or above using HTTPS connection

Symptom

  • Below error appears while attempting to login to SAP BI Mobile app on Android 7 or above using HTTPS connection:
    Connection to the server could not be established; try again or contact your administrator (MOB06031)

  • The logon workflow works fine on iOS but not on Android O/s.


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Environment

  • SAP BusinessObjects Business Intelligence (BI) Platform 4.x
  • SAP BusinessObjects (BI) Mobile Application (Android / iOS)

Product

SAP BusinessObjects Explorer for iOS all versions ; SAP BusinessObjects Mobile 6.0.0 for Android

Keywords

KBA , MOB-APP-BI-AND , BI Mobile on Android , Problem

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