SAP Knowledge Base Article - Public

2141499 - Changes Made to Data Under Collaboration Tab Within the Account View are Not Shown in The Changes Tab

Symptom

Changes made to account Collaboration data are not displayed in the Changes history for the account.

Environment

SAP Business ByDesign

Reproducing the Issue

  1. Go to the Account Management work center.
  2. Select the Accounts view.
  3. Select All Accounts query under Show.
  4. Choose button Go.
  5. Open any account.
  6. Choose option View All.
  7. Switch to Communication tab, again switch to Collaboration sub tab.
  8. Do some changes to the document, for example Customer Invoice/ Credit Memo, set Output Channel to E-Mail, and change E-Mail as test@testing.com. (test@testing.com represents the mail address)
  9. Click Save.
  10. Switch to Changes tab, search for changes made for today.
  11. Changes made to Collaboration data are not shown here.

Cause

This functionality is not supported in the current releases.

Resolution

This is a new requirement and will be made available in one of the future release.

Keywords

Collaboration, Communication, Änderungshistorie, Zusammenarbeit, Änderungen , KBA , collaboration , SRD-CC , Cross Components , How To

Product

SAP BUSINESS BYDESIGN 1611 ; SAP BUSINESS BYDESIGN 1705 ; SAP BUSINESS BYDESIGN 1708 ; SAP Business ByDesign 1411 ; SAP Business ByDesign 1502 ; SAP Business ByDesign 1605 ; SAP Business ByDesign 1702 ; SAP Business ByDesign 1711 ; SAP Business ByDesign 1802 ; SAP Business ByDesign 1808 ; SAP Business ByDesign 1908 ; SAP Business ByDesign 1911 ; SAP Business ByDesign feature pack 2.0