SAP Knowledge Base Article - Public

2138986 - Unable to View Scheduled Offerings in the Course Calendar

Symptom

When a user clicks on Course Calendar on the user side they should be able to see offerings that are coming up.
Sometimes offerings that are going to happen in the future will not appear

Environment

SAP SuccessFactors Learning - All Supported Versions

Reproducing the Issue

  1. Create an Item and a Scheduled Offering that will take place in the future
  2. Assign the Item to the user and register for the offering
  3. Now when you go into the Course Calendar on the user side you won't be able to see the offering

Cause

  • If the scheduled offering has already been registered for you will not be able to see it in the Course Calendar
  • Also if there is a resource conflict or a time conflict you won't be able to see offerings for those times either

Resolution

If you have already registered for the course then you will not be able to see it in the course calendar, this is expected behavior

If you have not yet registered then:

  • Make sure that the scheduled offering is active
  • Confirm that there is no conflict with another offering you have registered for

Keywords

Scheduled Offering, Course Calendar, register, , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS-SCH , Scheduled Offerings , Problem

Product

SAP SuccessFactors Learning all versions