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2136052 - Error: Internal error detected. Program will exit while upgrading the BI Add-on products (Lumira, Explorer etc) to higher service packs or patches.

Symptom

  • After upgrading Explorer, Lumira or another associated add-on, all servers up and running but errors are observed during installation.

error1.jpg

  • Following errors are seen in the installation log <INSTALLDIR>\InstallData\logs\setupengine.log):
    Error: Error in SqliteTable::ExecQuery(): 
    Error:   Statement: RELEASE CommitCurrentTransaction
    Error:   Error:     database is locked
    UI thread has terminated properly
    SqliteManifest's sqlite db is successfully closed at D:\Program Files (x86)\SAP BusinessObjects\InstallData\WorkingManifest.sqlite
    Closed manifest D:\Program Files (x86)\SAP BusinessObjects\InstallData\WorkingManifest.sqlite
    Error: Exception thrown while accessing manifest (caught ManifestAccessException) : 
    Error:   Statement: RELEASE CommitCurrentTransaction
    Error:   Error:     database is locked
    Error: Note that even though the program has terminated abnormally, the manifest should not be left in a corrupt state.
    Error: Internal error detected. Program will exit.
    Exiting Windows wmain function.


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Environment

  • SAP BusinessObjects Business Intelligence Platform 4.x (4.0 / 4.1 / 4.2)
  • SAP BI 4.x Add-on installers (Explorer, Design Studio, Lumira, Analysis for Office)
  • Windows
  • Linux / Unix

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Explorer 4.0 ; SAP BusinessObjects Explorer 4.1

Keywords

 Explorer, Internal, Error, Program, previous, operation, complete, Exit, Database, locked, service pack, upgrade,  fail, sqlite, manifest, patch, install, change, modify, uninstall, previous, operation complete, InstallManifest.db, SQLlite browser, , KBA , BI-BIP-INS , Installation, Updates, Upgrade, Patching , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-RA-AD-BIP , Business Intelligence Platform Integration , Problem

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