SAP Knowledge Base Article - Public

2135417 - Making a Featured Item inactive does not remove it from the Featured Tile of user's Learning Plan

Symptom

When making a Featured Item inactive, it is not removed from the Featured Tile of a users Learning Plan

Environment

SAP SuccessFactors Learning - All Supported Versions

Reproducing the Issue

  1. Log into Learning as an Admin
  2. Create an item
  3. Add to a Catalog
  4. In Catalog options, flag as Featured

    Featured.png

  5. Assign Catalog to a user
  6. Log in as user and observe item appears in Featured tile
  7. Log back into Learning as Admin
  8. Make the item inactive
  9. Log in as user and observe item still appears in Featured tile

Cause

This is expected behaviour.

Resolution

The Featured flag is an option of the Catalog. Making an item inactive does not change this Featured status.

Remove the item from the Catalog in which it is flagged to be Featured.

Keywords

LMS, featured, catalog, featured tile , KBA , LOD-SF-LMS-CAT , Catalog , LOD-SF-LMS-ITE , Items , How To

Product

SAP SuccessFactors Learning all versions