Symptom
The Thumbnail File field is missing
Environment
SAP SuccessFactors Learning
Cause
The parameter "showItemThumbnailPhotosGlobally" in the LMS_ADMIN has been set to false or a workflow is missing
Resolution
- Proceed to Learning Administration
- Go to System Administration > Configuration > System Configuration
- Edit the LMS_ADMIN property file
- Locate this setting and set it to true: showItemThumbnailPhotosGlobally=true
- Apply Changes
If the Edit button is still not visible the issue lies on a possible workflow missing. Make sure that there are no domain restrictions as well.
- Proceed to Learning Administration
- Go to System Admin > Security > Role Management
- Edit the role of the admin
- Proceed to workflows
- Add the Edit Item, View Item, and Search Item workflows.
- Save the changes
Keywords
sap, sf, successfactors, learning, lms, thumbnail, file, missing, edit, cannot, update, change, admin, item, image, items, unable, gone, new , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-ITE , Items , How To
Product
SAP SuccessFactors Learning all versions