SAP Knowledge Base Article - Public

2134876 - Cannot edit the Thumbnail File of Items


The Thumbnail File field is missing


SAP SuccessFactors Learning


The parameter "showItemThumbnailPhotosGlobally" in the LMS_ADMIN has been set to false or a workflow is missing


  1. Proceed to Learning Administration
  2. Go to System Administration > Configuration > System Configuration
  3. Edit the LMS_ADMIN property file
  4. Locate this setting and set it to true: showItemThumbnailPhotosGlobally=true
  5. Apply Changes

If the Edit button is still not visible the issue lies on a possible workflow missing. Make sure that there are no domain restrictions as well.

  1. Proceed to Learning Administration
  2. Go to System Admin > Security > Role Management
  3. Edit the role of the admin
  4. Proceed to workflows
  5. Add the Edit Item, View Item, and Search Item workflows.
  6. Save the changes


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