SAP Knowledge Base Article - Public

2134876 - Cannot edit the Thumbnail File of Items

Symptom

The Thumbnail File field is missing

Environment

SAP SuccessFactors Learning

Cause

The parameter "showItemThumbnailPhotosGlobally" in the LMS_ADMIN has been set to false or a workflow is missing

Resolution

  1. Proceed to Learning Administration
  2. Go to System Administration > Configuration > System Configuration
  3. Edit the LMS_ADMIN property file
  4. Locate this setting and set it to true: showItemThumbnailPhotosGlobally=true
  5. Apply Changes

If the Edit button is still not visible the issue lies on a possible workflow missing. Make sure that there are no domain restrictions as well.

  1. Proceed to Learning Administration
  2. Go to System Admin > Security > Role Management
  3. Edit the role of the admin
  4. Proceed to workflows
  5. Add the Edit Item, View Item, and Search Item workflows.
  6. Save the changes

Keywords

sap, sf, successfactors, learning, lms, thumbnail, file, missing, edit, cannot, update, change, admin, item, image, items, unable, gone, new , KBA , LOD-SF-LMS-COR , LMS Core - Items, Catalog, Curricula , LOD-SF-LMS , Learning Management System , LOD-SF-LMS-ADM , System Admin, Global Variables, References , LOD-SF-LMS-ITE , Items , How To

Product

SAP SuccessFactors Learning all versions