SAP Knowledge Base Article - Public

2134078 - What determines the language in which the Welcome e-mail is sent?

Symptom

What determines the language in which the Welcome e-mail is sent?

Environment

SAP SuccessFactors HCM Suite

Resolution

The default language of the recipient will determine the language of the Welcome Notification.

One requirement: the e-mail template must be saved in the same language as the recipient’s default language.

Examples:

  • User A's default language is Polish. Therefore the welcome message will be in Polish. (In this case, the template was saved in the Polish language).
  • User B's default language is Dutch. He received the welcome message in English US. (In this case, the template was not saved in the Dutch language).

Note: To change the user locale see KBA 2475303 - Change Display Language

See Also

 Locale Settings

Keywords

Welcome e-mail email language recipient default , KBA , LOD-SF-PLT-NOT , Email Notifications , How To

Product

SAP SuccessFactors HXM Suite all versions