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2127940 - Backup Server routine syb_write / syb_open error when using Veritas Netbackup - SAP ASE

Symptom

  • Using Veritas NetBackup as a backup tool
  • Backup Server log reports error on syb_write or syb_open

Backup Server: 4.124.2.1:
Archive API error for device='sybackup:: <-SERVER NAME> -SCHED Full-Weekday::002':
Vendor application name='Veritas NetBackup for SYBASE, Library version=750000, API routine=syb_write(),
Message= Backup failed - syb_write: ERR - BSASendData() failed with error - System detected error, operation aborted. Please refer to sybackup log for more info.

Backup Server: 4.124.2.1:
Archive API error for device='sybackup:: <-SERVER NAME> -SCHED Full-Weekday::002':
Vendor application name='Veritas NetBackup for SYBASE, Library version=770000, API routine=syb_open(),
Message= Backup failed - syb_open: ERR - BSACreateObject() failed with error - System detected error, operation aborted. Please refer to sybackup log for more info.
Open Server Error: 16144.10.0: Server process 'XX' is not allocated in 'srv_event'.

Backup Server: 4.124.2.1:
Archive API error for device='sybackup:: <-SERVER NAME> -SCHED Full-Weekday::000'
Vendor application name='Veritas NetBackup for SYBASE, Library version=770000, API routine=syb_open(),
Message= Backup failed - syb_open: ERR - BSABeginTxn() failed with error - System detected error, operation aborted.. Please refer to sybackup log for more info.

  • Other (similar) messages may be seen, all referring to NetBackup area issues / errors.


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Environment

  • SAP Adaptive Server Enterprise (ASE) All Versions
  • Veritas NetBackup - All versions

Product

SAP Adaptive Server Enterprise all versions

Keywords

Veritas Netbackup, syb_write, syb_write(), syb_open(), syb_open, BSABeginTxn, BSABeginTxn(), BSASendData, BSASendData(), BSACreateObject, BSACreateObject() , KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-DB-SYB , Business Suite on Adaptive Server Enterprise , Problem

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