SAP Knowledge Base Article - Preview

2125999 - Installation of SMP 3.0 SP03 fails by error of registering Windows Service


If .Net Framework 4.5.1 installed on your Windows and system locale of Windows is multi-byte language (e.g. Japanese),
then SAP Mobile Platform (SMP) 3.0 SP03 installer gets following error and you can't install SMP.

error message:
  Failed to create Windows service SAPSMPTestUserLogonService to try to set service LOGON permission for smpServiceUser user account.



SAP Mobile Platform 3.0 SP03 or later.


SAP Mobile Platform 3.0


SAP Mobile Platform, SMP, Install, fail, SAPSMPTestUserLogonService , KBA , MOB-ONP , SAP Mobile Platform on Premise , Problem

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