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2125957 - SySAM License Error: Failed to obtain licenses due to "Insufficient CPU licenses"

Symptom

  • ASE or other SAP (Sybase) product that are licensed via SYSAM won't start or starts in 'grace' mode
  • The following messages appear in the ASE error log during the boot sequence:

Failed to obtain license(s) for ASE_CORE feature from license file(s) or server(s). Insufficient ASE_CORE CPU licenses.
ASE requires 2 ASE_CORE ("CP") CPU licenses for use on this machine but only 1 could be obtained.
...
License for 2 ASE_CORE (2012.0208) will expire Fri 18 Apr 2014 09:23:23 AM EDT. 
Error: 131274, Severity: 17, State: 1 
WARNING: ASE will shutdown on Fri 18 Apr 2014 09:23:23 AM EDT, unless a suitable ASE_CORE license is obtained before that date.

  • This error can occur for ANY SYSAM enabled (Sybase) product. The general format of this error is as follows:

Failed to obtain N license(s) for LicenseName feature from license file(s) or server(s).
Insufficient CPU licenses
Sybase_Product _Name requires X CPU licenses for use on this machine but only Y could be obtained.
(where X > Y)


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Environment

  • Any version of an ex-Sybase software product, including:
    • Adaptive Server Enteprise (ASE)
    • IQ
    • Replication Server (SRS)

Product

SAP Adaptive Server Enterprise 12.5

Keywords

KBA , BC-SYB-ASE , Sybase ASE Database Platform (non Business Suite) , BC-SYB-ASE-CE , ASE Cluster Edition (Standalone) , Problem

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