- During a call re-direction, default prompts are played like... " Connecting your Call, please wait without hanging up, your call will be answered as soon as possible.... please stay on the line you are being connected".
- You would like for this prompt to not be played.
SAP Contact Center 7.0
Business Communication Management, CCtr, SCC, CCI, CRM-CCI, prompt, Divert, transfer, internal transfer , KBA , bcm , sc , replacing a prompt , disable prompt , CRM-CCI , Contact Center Infrastructure , Problem
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