There is the need for a screen sharing tool to trouble shoot an issue on a customer system.
It needs clarification which screen sharing tool is allowed by SAP internal standards (Security, Data Protection).
It lists all screen sharing products that are approved by SAP Security to trouble shoot issues on customer systems.
This Screen Sharing Guide is valid for all SAP products and acquisitions which are already within the SAP Corporate Network.
KBA , skype , citrix , netviewer , logmein , goto assist , rst , saprouter , sharing , screen , XX-SER-NET-HTL , Problems with remote access from SAP to Customer system , How To
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