If an IC agent does not confirm an account (single account identification, function profile ID BPIDENT) before navigating to another workcenter and navigates back to Account Identification work center, then the system throws the following error: "Identify Account (Cannot Be Restored)"
- SAP Customer Relationship Management 7.0 and higher
- SAP Enhancement package for SAP Customer Relationship Management
- SAP Enhancement package for SAP CRM, version for SAP HANA
KBA , CRM-IC-SEA , Account Identification , CRM-IC-FRW , Framework , Problem
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