SAP Knowledge Base Article - Preview

2116114 - Root Cause Analysis (RCA) Policy for SuccessFactors Cloud

Symptom

  • This KB article explains the Root Cause Analysis (RCA) policy for SAP SuccessFactors
  • It provides the scope and timeline for an official RCA


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Environment

SAP SuccessFactors HXM Suite

Product

SAP SuccessFactors Compensation all versions ; SAP SuccessFactors Employee Central all versions ; SAP SuccessFactors HXM Suite all versions ; SAP SuccessFactors Learning all versions ; SAP SuccessFactors Mobile all versions ; SAP SuccessFactors Onboarding all versions ; SAP SuccessFactors Performance & Goals all versions ; SAP SuccessFactors Recruiting all versions ; SAP SuccessFactors Succession & Development all versions ; SAP SuccessFactors Workforce Analytics all versions

Keywords

SF, success factors, data center, centre, DC, down, LMS, learning, PLT, platform services, BizX, Biz X, EC, employee central, RCM, recruiting, CMP, compensation, SCM, succession, PMGM, PM, performance, goals, ONB, OBD, onboarding, on boarding, workforce analytics, RPT, ANA, mobile , KBA , LOD-SF-PLT-OUT , Operational Infrastructure Issues - Outages , LOD-SF-EC , Employee Central , LOD-SF-RCM , Recruiting Management , LOD-SF-PM , Performance Management , LOD-SF-CMP , Compensation Management , LOD-SF-GM , Goal Management , How To

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