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2114632 - Adaptive Processing Server with Document Recovery Service running with Errors after upgrade to BI 4.1

Symptom

  • APS with Document Recovery Service started with Errors after upgrade to BI 4.1
  • Error observed in APS with Document Recovery Service:

"|B6A2EC3DB2FE41C2A934AAA0528833A72|2014 12 18 13:45:20.261|-0500| |Fatal|  | | |aps_BOD.AdaptiveProcessingServer1-DcoumentRecovery|12348|  51|Server State Change| ||||||||||||||||||||com.businessobjects.framework.servers.platform.lifecycle.internal.LifeCycleManager||Failed to install service RecoveryService. This service will be skipped.
com.businessobjects.framework.servers.common.BackendRuntimeException$NullPointerExceptionWrapper: while trying to invoke the method com.crystaldecisions.sdk.properties.IProperties.getString(java.lang.Object) of a null object loaded from field com.businessobjects.framework.servers.platform.services.implementation.ReferenceImpl.m_properties of an object loaded from local variable 'this'
 at com.businessobjects.framework.servers.common.BackendRuntimeException.map(BackendRuntimeException.java:55)
  
Caused by: java.lang.NullPointerException: while trying to invoke the method com.crystaldecisions.sdk.properties.IProperties.getString(java.lang.Object) of a null object loaded from field com.businessobjects.framework.servers.platform.services.implementation.ReferenceImpl.m_properties of an object loaded from local variable 'this'"


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Environment

  • SAP BusinessObjects Business Intelligence 4.1
  • Windows Server 2008 R2

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1

Keywords

Document Recovery Service, running, errors, failed, BI 4.1, BI4.0 APS,Adaptive Processing Server , KBA , BI-BIP-DEP , Webapp Deployment, Networking, Vulnerabilities, Webservices , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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