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2114598 - Memory high threshold count and Memory max threshold count metrics are gray in Introscope hours after server restart


In the Introscope Investigator you are monitoring the Web Intelligence Processing Server and notice that the following metrics are gray even hours after server restart

*SuperDomain*|Server|SAP HostAgent Process|SAP HostAgent SMDA97|SBOP ENTERPRISE|CMSNAME_6400|webiserver_Server|Webi|memory|highThresholdCount:Current Value

*SuperDomain*|Server|SAP HostAgent Process|SAP HostAgent SMDA97|SBOP ENTERPRISE|CMSNAME_6400|webiserver_Server|Webi|memory|maxThresholdCount:Current Value

Why are these metrics gray?

Image/data in this KBA is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.



SAP BusinessObjects Business Intelligence Platform 4.x


SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.0, feature pack 3 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Business Intelligence platform 4.2


KBA , BI-BIP-MON , BI platform monitoring , XX-PART-WILY , Introscope by CA Technologies , Problem

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