SAP Knowledge Base Article - Preview

2104599 - Server Intelligence Agent (SIA) stuck in stopping state.

Symptom

  • Server Intelligence Agent (SIA) is stuck in stopping state and following error is observed in Event viewer:
  • Server Intelligence Agent has been failed to initialize because the bootstrap file <BusinessObjects install Dir>\winXX_xXX\_boe_<node_name>.bootstrap can not be accessed. Please make sure no other program is using this file or restore it from your backup if it is missing.


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Environment

  • SAP BusinessObjects Business Intelligence platform 4.x
  • SAP BusinessObjects Enterprise XI 3.x
  • MS Windows Server OS

Product

SAP BusinessObjects Business Intelligence platform 4.0 ; SAP BusinessObjects Business Intelligence platform 4.1 ; SAP BusinessObjects Enterprise XI 3.0 ; SAP BusinessObjects Enterprise XI 3.1

Keywords

Sia stuck in stopping, cannot stop sia, stopping sia, bootstrap cannot be accessed, server Intelligence Agent has been failed to initialize , KBA , BI-BIP-ADM , BI Servers, security, Crystal Reports in Launchpad , Problem

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