- All or some of agents' logon names are changed to wrong ones automatically on their own.
- You didn't change the logon name in SC - User and Role Management - Users, but you can see, after working a while, the user's logon name is changed in some log files.
Image/Data is from SAP internal systems, sample data, or demo systems. Any resemblance to real data is purely coincidental.
SAP Contact Center 7.0
KBA , CRM-CCI , Contact Center Infrastructure , Problem
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