- When is an email sent about an incident
- When is a SMS sent about an incident
- What causes a text message for an incident
- What causes an e-mail to be generated for an incident
- In which cases do customers receive a notification for incidents
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Email Benachrichtigung, Incident Wizard, Email Notification , KBA , XX-SER-SAPSMP-IBX , Service Channel (Inbox) , How To
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